Help

All articles

Wrong deviceUpdated 21 days ago

At the time of warranty claim, a video is required to demonstrate the exact issue faced by the customer.


Wrong storage required proof:

Go to Settings > General > [Device] Storage > Screenshot


Wrong color required proof:


Wrong model MacBook required proof:

Go to Apple > About This Mac > Screenshot


Wrong model iPhone required proof:

Go to Settings > General > About > Screenshot


Wrong language required proof:

Was this article helpful?
Yes
No