Our deepest apologies for any inconvenience caused by this issue.

Should such an event occur, we kindly request that you inform us promptly by contacting our support team through the designated web form.

You may do so by accessing the following link and completing all requested information: Warranties and Returns Forms

Following your report, our customer representative will promptly get in touch with you to arrange a return. Please rest assured that we will take all necessary measures to expedite the delivery of your correct item in a timely manner.