When you inform us about any issues, we'll swiftly start the return process to send the device back to the supplier for inspection and necessary checks.

If the device needs repairs, our vendor takes approximately 15 business days for careful inspection and fixing. Bear in mind, that this duration doesn't include the time it takes to ship the device to and from the supplier. Availability will determine the possibility of a replacement.

It's important to note that any delays during transit after we've shipped your repaired device are beyond our control. Nonetheless, we'll work closely with the vendor to monitor and address any potential issues as promptly as we can.